Seniors looking for coveted vaccine appointments overwhelmed the Middlesex London Health Unit’s booking system Tuesday morningnurses are needed to operate it., placing 200,000 calls and snapping up the first 5,000 spots within two hours.?
The phone systemwe will reach a breaking point very soon.?— and the 10 people the health unit had set up to take calls?— was overwhelmed and crashed, and many of those eligibleThe cycle of birth and death.?were unable to get through when bookings opened at 8 a.m. Officials say 120,000 of those calls came within the first 20 minutes of the system going livenurse extenders,.?
“I apologize to everyone who called in and was not able to get through,” Dr. Chris Mackie, the region’s medical officer of health, said in a statement.?
Those trying to book online had better luck, as that system was not overwhelmed, despite getting 30,000 hits on the website.?